wpnct's Privacy Policy

1 Data Collection — What Information We Collect

When you create an account and use services on wpnct, we collect the following types of information:

1.1 Personal Identification Information

• Full name and date of birth (for age verification — services are available only to those aged 21 and above)
• Valid government-issued identification details (for identity verification purposes)
• Mailing address and phone number
• Email address

1.2 Financial Information

• Information related to deposit and withdrawal methods (bKash, Nagad, Rocket, Bank Transfer)
• Transaction history and amounts
• Wallet or bank account number (where applicable)

1.3 Technical and Usage Information

• IP address, browser type, and operating system
• Device identifier information
• Browsing activity and session logs on the platform
• Data collected from cookies and related tracking technologies

2 Purpose of Data Use

Information collected by wpnct is used for the following purposes:

• To complete account registration and identity verification
• To process financial transactions including deposits and withdrawals
• To provide customer service and support — via 24/7 live chat and email
• To ensure responsible gaming and to identify problematic gaming behaviour
• To prevent fraud, money laundering, and other illegal activities
• To improve the user experience and analyse platform performance
• To meet applicable legal obligations
• To send important platform updates, security notices, and account-related communications

3 Data Storage and Security

To ensure the security of your information, wpnct follows internationally recognised security standards:

3.1 Encryption and Technical Security

• All data transmission is secured through SSL (Secure Sockets Layer) encryption
• Sensitive financial information is stored on servers in encrypted form
• Regular security reviews and vulnerability assessments are conducted
• Firewall and access control systems are in place to prevent unauthorised access

3.2 Retention Period

Your information will be retained for as long as your account remains active or as long as it is necessary to provide the service. Even after an account is closed, certain information may be retained for the applicable period as required by legal obligations, financial audits, or dispute resolution.

4 Sharing Information with Third Parties

wpnct does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:

4.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, and banking partners to complete financial transactions. These organisations follow their own privacy and security policies.

4.2 Technology and Service Providers

Limited information may be shared with trusted technology partners for the purpose of operating the platform, supplying game software, and providing technical support. These parties operate under wpnct's instructions and do not have the right to use the information independently.

4.3 Legal Authorities

We may have a legal obligation to disclose information in response to a court order, legal process, or a lawful request from a government authority. Such disclosures will always be made in compliance with applicable law.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the wpnct website and platform. Cookies are small text files stored on your device.

5.1 Types and Purpose of Cookies

• Essential Cookies: Essential for maintaining the platform's basic functionality, such as login sessions and security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyse how the platform is used in order to improve the experience.

You can disable cookies through your browser settings. However, disabling certain essential cookies may limit the functionality of the platform.

6 User Rights

As a wpnct user, you have the following rights regarding your own information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If there is any inaccuracy in your personal information, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted, although some information may need to be retained due to legal obligations.
• Right to Restriction of Processing: In certain circumstances you can request that the processing of your information be restricted.
• Right to Data Portability: You can request to receive the information you have provided in a structured, machine-readable format.
• Right to Object: You can object to specific uses of your information.

To exercise any of the rights above, please contact our support team directly.

7 Protection of Minors' Information

wpnct provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors. An age verification process is followed at the time of account registration. If it becomes known that a minor's information is present in our system, it will be deleted immediately and the associated account will be closed.

8 International Transfer of Information

wpnct's servers and data processing infrastructure may be located outside Bangladesh. In cases where your information needs to be transferred to another country, we ensure that:

• Adequate data protection measures are in place in the destination country
• Data transfers are governed by appropriate agreements
• The standard of data protection is consistent with this policy

9 Steps in Case of a Security Breach

If for any reason the security of your information is breached and this could pose a high risk to your rights or freedoms, wpnct will notify you as soon as possible. The notification will include information about the nature of the breach, the potential impact, and the remedial steps we have taken.

10 Changes to This Policy

wpnct reserves the right to update this privacy policy as needed. If any significant changes are made, a notice will be posted on the platform and, where necessary, communicated by email as well. Continuing to use the platform after a revised policy is published constitutes acceptance of the changes.

The latest version of this policy will always be available on this page. It is recommended that you visit this page regularly.

11 Third-Party Websites

If the wpnct platform contains any links to third-party websites, wpnct is not responsible for the privacy policies of those websites. It is recommended that you read the privacy policy of any third-party service before using it.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact us:

• Via 24/7 live chat in Bengali or English
• Email: [email protected]

Our dedicated support team is always ready to assist with any information-related request you may have.